Request a free 3-point Property Follow-Up Note.
Send your agency website and I will take a focused look at the visible repair, contact and follow-up routes, then send back three practical observations on where ownership may be getting unclear.
Free written first step. No forced consultation. No CRM replacement pitch. No call answering pitch. No broad audit dressed up as a “free review”.
A useful first look before you pay for anything.
The note is not a full audit. It is a short written check of the visible parts a property team often loses after something is reported: ownership, chasing, updates, task visibility or basic filing routes.
Where the issue enters
A quick check of visible repair routes, maintenance pages, contact prompts, shared inbox cues or tenant reporting paths.
Where follow-up may break down
A practical observation on whether contractor chasing, update ownership, task visibility or close-out steps look clear.
What to check first
A simple first action to tighten ownership around repairs, tasks, updates or obvious filing/document handover points.
A focused look at follow-up, not a generic operations audit.
The note is designed to be useful without asking for internal system access, turning into consultancy theatre or forcing a sales call.
Visible repair routes
I look at the public routes tenants, landlords or prospects may use to report maintenance issues or contact the team.
Contractor chase points
I flag where ETA chasing, completion confirmation, photo requests or next actions may depend too much on memory.
Tenant and landlord updates
I look for early signs that acknowledgements, delay updates, approvals or close-out messages may become inconsistent.
Task visibility
If the problem looks more like tasks slipping between inboxes, spreadsheets, portals or boards, the note can point that out.
Shared inbox ownership
I check whether visible contact routes make ownership clear, or whether messages could sit around because everyone assumes someone else has it.
Obvious filing signals
Where relevant, the note can cover visible signs around property files, document routes, photos, approvals or handover confusion.
Repairs are the usual starting point. The wider issue is follow-up ownership.
A repair can be logged, a task can be noted, a document can be saved somewhere, and the next step can still be unclear. This note gives you a simple first view of where that may be happening.
Still narrow. Just more useful.
The free note does not try to diagnose your whole agency. It stays to three points and focuses on the follow-up route that looks most relevant: repairs, tasks, shared inboxes or obvious file/document handover issues.
Best for property teams already feeling follow-up pressure.
This is for teams where repairs, contractors, landlords, tenants, tasks or property files already create admin pressure.
Good fit
- Independent lettings agencies with managed properties.
- Property management teams handling repairs, contractors and updates.
- Teams getting tenant or landlord chases about repair progress.
- Teams using inboxes, portals, CRMs, Asana, spreadsheets or boards but still losing next steps.
- Teams with SharePoint, OneDrive or shared folders where filing rules are unclear.
- Directors, heads of property management or operations managers who want a practical first view before paying for a fix.
Not the right fit
- Solo landlords looking for maintenance contractors.
- Agencies looking for a new CRM vendor first.
- Teams wanting call answering, virtual assistance or outsourced admin.
- Businesses looking for SEO, lead generation or ads.
- Anyone wanting legal, compliance or tenancy advice.
- Anyone expecting a full internal process audit from the free note.
Request it, get the note, then decide.
You request it
Send your agency name, website and the main follow-up issue you want checked first.
I check the visible path
I look at what can be reviewed without internal access: repair routes, contact paths, public instructions and obvious follow-up signals.
You get three points
You receive a short written note with practical observations and one sensible first area to check internally.
You decide
If the note is useful, you can ask about the £750 Property Follow-Up Fix. No pressure to book a consultation first.
Request your free 3-point Property Follow-Up Note.
You do not need to prepare a long brief. Send the agency website and the follow-up route you want checked first.
Useful details to include
- Agency or company name.
- Website URL.
- Main repair, maintenance or follow-up route you want checked.
- Any visible issue, such as tenant chasing, contractor delays, unclear updates, task tracking, shared inboxes or filing accountability.
Send the website and issue
Use the form below. I will use the details to send a short written note with three practical observations.
By submitting this form, you agree that Property Follow-Up can use the information provided to respond to your enquiry and send your free 3-point Property Follow-Up Note. Your details are not sold or used for unrelated spam. See our Privacy Policy.
Prefer email? Send the same details to abdi@propertyfollowup.co.uk.
Questions before requesting the free note.
The note is intentionally narrow, practical and easy to request.
Is this a consultation?
No. The first step is a short written note. You do not need to book a call to request it.
Do you need access to our systems?
No. The free note is based on visible repair, contact and follow-up routes. Internal access is not needed for this first step.
Is this a full audit?
No. It is a short 3-point note, not a full internal operations audit. A deeper setup would sit under the paid Property Follow-Up Fix.
Can the note cover task tracking?
Yes, if that is the obvious issue. You can mention shared inboxes, Asana, spreadsheets, task boards or unclear handovers in the request.
Can the note cover SharePoint or OneDrive files?
At a light first-look level, yes. If the issue is around folder structure, naming rules or filing accountability, mention that in the form.
Will you pitch us software?
No. The starting point is not replacing your CRM, portal or file system. The starting point is making follow-up ownership clearer around what you already use.
What happens if the note is useful?
You can ask about the £750 fixed-fee Property Follow-Up Fix. The free note does not force a paid next step.
Who should request it?
A lettings director, head of property management, operations manager or property manager responsible for repairs, follow-ups, tasks or files.
Is this outsourced admin?
No. This is a practical setup and written first step. It is not call answering, day-to-day inbox handling or a staffed helpdesk.