See where your repair workflow is losing momentum.
Answer a short set of workflow questions and, if possible, share one or two anonymised open repairs. I will turn that evidence into a focused one-page Setup Plan.
A public website cannot show what happens after a repair is reported.
It cannot reveal who owns a contractor chase, which repairs are waiting for landlord approval, whether the tenant has been updated or when the next action is due. The review therefore begins with a few direct workflow questions and anonymised examples supplied by your team.
A small amount of relevant repair-workflow context.
The form is designed to qualify the problem without collecting information that is not needed for the free review.
Give me the scale of the working queue.
Approximate figures show whether the workflow must serve one person, a covering team or a busier operation with several open dependencies.
Show me where the working record lives.
Tell me which current tool holds repair reports, actions, messages and contractor updates.
Where does the repair lose momentum?
Identify the main bottleneck and the chases or complaints that keep coming back.
Add one or two anonymised open repairs if possible.
A short written example makes the Setup Plan more relevant. An attachment is not required.
Keep every repair example anonymous.
Use labels such as Repair A. Remove names, full addresses, contact details, access codes, reference numbers and identifiable photographs.
A Setup Plan your team can review and discuss.
This is not a generic score, a long audit or a software pitch. It is a short operational starting point tied directly to the paid Repair Workflow Setup.
- ✓Suggested current-owner rule
- ✓Suggested working statuses
- ✓Next-action discipline
- ✓Visible chase-date approach
- ✓Tenant and landlord update points
- ✓One priority for implementation
From a short request to a useful implementation decision.
Answer the questions
Share the portfolio, team, open queue, current tools and main repair bottleneck.
Add anonymised evidence
If possible, include one or two open repairs with every identifying detail removed.
Receive the Setup Plan
I review only what you provide and return one concise page of workflow suggestions.
Choose the next step
If the plan is relevant, you can discuss paid implementation. There is no obligation.
The free Review recommends. The paid Setup implements.
This keeps the first step useful without turning it into unpaid implementation.
Repair Workflow Review
- ✓Review of your submitted workflow answers
- ✓Review of up to two anonymised open-repair examples
- ✓Identification of the main visible workflow priority
- ✓One-page Setup Plan covering owners, statuses, actions, chase dates and updates
No live system access or tenant data is required for the free Review.
Repair Workflow Setup
- ✓Discovery and confirmation of the agreed workflow scope
- ✓Detailed workflow design inside a suitable existing tool
- ✓Configuration of the working repair-control workflow
- ✓Testing, training, handover guide and controlled adjustment period
The free Review does not include builds, automation, migration, live repair entry, policy rewriting or staff training.
Tell me where repair follow-up feels harder than it should.
The form should request only the information needed to prepare a relevant one-page Setup Plan.
- •Agency name and work email
- •Managed portfolio size
- •Repair-handling team size
- •Approximate number of open repairs
- •Current repair and follow-up tools
- •Main workflow bottleneck
- •Recurring chases or complaints
- •Optional anonymised repair example
Request your Repair Workflow Review
Complete the short form. If there is not enough information to make a useful plan, I may ask one focused follow-up question.
Property Follow-Up will use the information submitted to assess and respond to this enquiry and prepare the requested Setup Plan. Do not include personal information about tenants, landlords or contractors. See the Privacy Policy.
Prefer email? Send the same details to abdi@propertyfollowup.co.uk.
Clear answers and a defined scope.
The Review is designed to be a credible first step into one specific implementation service.
Can you diagnose our workflow from our website?
No. A website cannot show internal ownership, dependencies, chase dates or update habits. The Review uses the workflow information and anonymised examples you provide.
Do you need access to our systems?
No. The free Review does not require a login, live tenant data or access to your CRM, inbox or repair portal.
What should an example contain?
Only operational facts: when it was reported, current status, owner, dependency, next action, chase date and update position, with identifying details removed.
Is the Setup Plan the finished workflow?
No. It is a short recommendation document. Detailed design, configuration, testing, training and handover belong to the paid Repair Workflow Setup.
Will you implement anything for free?
No. The free scope excludes system builds, automation, migration, live repair processing, policy rewriting and staff training.
Who is it designed for?
Independent letting agencies and property-management teams with active repair volumes, recurring chases and a need for clearer ownership and follow-up.